Frequently Asked Questions
Have questions? We're here to help.
How do you coordinate services?
We serve as your single point of contact, helping coordinate the right service professional for your request and keeping the process organized from start to finish.
What areas do you serve?
We currently coordinate home services throughout Broward, Palm Beach, Miami-Dade, and Charlotte counties.
How do I request a service?
Simply choose the service you need, tell us about your project, provide your location and preferred timing, and submit your request. We'll review the details and follow up with next steps.
Do you perform the work? And are you licensed?
Total Home Care Pros coordinates services through independent service professionals. We handle the communication and coordination so you have one convenient point of contact. We are licensed, bonded and insured and each service professional is required to meet our applicable insurance and qualification requirements.
How does pricing work?
We use a quote-first approach. Once we understand what your project requires, we'll review the scope and provide pricing before work is scheduled.
Do I have to be home for the service?
It depends on the service. Some services can be completed while you're away, while others may require access or someone to be present. We'll let you know what is needed.
Can you help with vacation or second homes?
Yes. We offer property and vacation-home care services designed to help keep your property maintained and ready while you're away.
Can I request a specific date or time?
Absolutely. You can provide your preferred date and time when submitting your request. We'll confirm availability with the appropriate service professional.
What if I need something that isn't listed?
Let us know what you need. If it's within the services we coordinate, we'll help determine the best way to handle your request.
Do you offer hurricane preparation?
Yes. We coordinate practical pre-storm services, including hurricane shutter preparation and other property-preparation needs.
Do you offer recurring services?
Yes. Depending on the service, recurring scheduling may be available. Let us know if you're looking for ongoing home care when you submit your request.
How do I get started?
The easiest way is to click Request A Service, tell us what you need, and submit your request. We'll take it from there.
Still have a question?
Tell us what you need and we'll help you figure out the next step.